All items take between 10-14 days to make and ship 

Please note that proof of postage is obtained for all items. If two weeks has passed and you have not received your order, then please contact us immediately so we can track your item and see its whereabouts. 

If your order does get lost during its journey to you then a period of time must pass before this item is classed officially lost by our courier . Once this time has past a replacement item will be sent to you as quickly as possible. In no circumstances will a refund be issued for lost post.